Support

Service Hotline

Service Hotline

Nikon constantly endeavours to provide the utmost care and comprehensive quality services to our valued customers. In view of this Nikon provides the Service Hotline for customers’ access and enquiry for Nikon information.

Service Hotline Guideline

Dial 2907 1122, select the language:

[ 1 ] Cantonese

[ 2 ] English

[ 3 ] Putonghua

Main Menu for English

[ 1 ] Product Enquiry and Technical Support [Direct to Representative]

[ 2 ] Sale of Accessories and Nikon School Application Enquiry

[ 1 ] Sales of accessories [Direct to Representative] 

[ 2 ] Nikon School Application Enquiry [Direct to Representative] 

[ * ] Return Main Menu

[ 3 ] Repair Services Enquiry

[ 1 ] Repair Services Enquiry [Direct to Representative] 

[ 2 ] Checking Service Order Progress 

[ 3 ] Warranty information in Mainland China, Hong Kong and Macau 

[ * ] Return Main Menu

[ 4 ] Address and opening hours

[ 1 ] Address and operating hours of Service Centers 

[ 3 ] Address and operating hours of Office

[ 5 ] Nikon School

[ 6 ] Repeat above options

In accordance to the spreading of Novel Coronavirus infection in the community; with effect from 24th January, 2022, our operating hours of Customer Service Centre & Hotline will be arranged as follow:

Monday – Friday: 12:00 – 17:00 (Until further notice)

Saturday, Sunday and Public Holidays: Closed

Regarding the service of product rental, touch & try as well as technical support, these will be temporarily suspended. We apologise for any inconvenience caused.